Last Updated: January 1, 2026

Florida Mobile Bicycle Service LLC ("Florida Mobile Bicycle Service," "we," "us," or "our") is committed to protecting your privacy and handling your personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or interact with our website, book services, communicate with us, or otherwise engage with our business (collectively, the "Services").

This policy is designed to reflect current U.S. privacy expectations and applicable laws as of 2026, including state privacy laws such as the California Consumer Privacy Act as amended by the CPRA ("CCPA/CPRA") and similar state privacy frameworks, where applicable.

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing and service address
• Appointment or service details
• Communications you send to us (emails, contact forms, text messages)

When you make a payment, payment information (such as credit or debit card details) is collected and processed directly by our third-party payment processors. We do not store full payment card numbers or security codes.

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring/exit pages and URLs
• Pages viewed and interaction data
• Date and time of visits

This information is typically collected through cookies, pixels, log files, or similar technologies.

We may use cookies and similar tracking technologies to:

• Enable core website functionality
• Understand website usage and performance
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

We use personal information for the following purposes:

• Scheduling and performing bicycle repair and maintenance services
• Processing payments and invoices
• Responding to inquiries and customer support requests
• Managing customer relationships

• Monitoring website performance and usage trends
• Diagnosing technical issues
• Improving content, functionality, and user experience

• Sending service-related communications (appointments, confirmations, updates)
• Sending promotional or marketing communications, where permitted by law

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

• Complying with applicable laws and regulations
• Enforcing our terms and policies
• Protecting the rights, safety, and property of our business, customers, and others
• Preventing fraud, misuse, or unauthorized access

We do not sell personal information.

We may share personal information in the following limited circumstances:

We may share information with trusted third-party service providers who perform services on our behalf, such as:

• Payment processing
• Website hosting and maintenance
• Email and communication tools
• Analytics providers

These providers are contractually required to use personal information only as necessary to provide services to us and to protect it appropriately.

We may disclose personal information if required to do so by law or if we believe in good faith that disclosure is necessary to:

• Comply with legal obligations or lawful requests
• Protect our rights, property, or safety
• Investigate or prevent fraud or security issues

If we are involved in a merger, acquisition, financing, or sale of business assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

Depending on your state of residence, you may have certain privacy rights, including the right to:

• Access the personal information we have collected about you
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to legal exceptions
• Opt out of certain data uses, where applicable
• Limit the use of sensitive personal information, if applicable

To exercise your rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling your request.

We retain personal information only for as long as reasonably necessary to:

• Provide our Services
• Meet legal, accounting, or operational requirements
• Resolve disputes and enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system or electronic storage method can be guaranteed to be 100% secure.

Our website does not currently respond to browser "Do Not Track" signals. You may manage tracking preferences through your browser settings or cookie controls.

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on our website with a revised "Last Updated" date. Continued use of our Services after changes become effective constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise your privacy rights, please contact us at:

Florida Mobile Bicycle Service LLC
Email: floridamobilebicycleservice@gmail.com

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.